Shipping Policy

The Egyptian Cotton Website promises you the best service to ship the products. We guarantee that you will take all the necessary precautions to get the parcel delivered properly and on time.

The Egyptian Cotton Website offers shipping service to the door of the customer in all countries of the world, through partnerships with the largest shipping companies in the world, when the end of the product request shows you the available shipping means and shipping time and shipping costs to your city, you can choose the right one for you.

The Egyptian cotton website also provides payment service upon receipt in a large number of Arab countries and European countries.

Available shipping services:

- Services in cooperation with the Egyptian Post

1) EMS express mail service

It is an advanced service provided by the Egyptian air cargo to all the countries except a very few countries in the world covered by the service of EGY Mail.

- The shipments to any country in the first aircraft traveling to the destination country if the state is Arab, the duration of shipping and access does not take more than 5 days, while foreign countries, the duration of shipping and arrival may take more than 5 days according to the date of the first flight to the country of destination.

- You can know the date of arrival of your shipment and follow-up movement from the beginning of the exit from Egypt to arrive at your home through the special code of the product will be sent to you when you request products of the Egyptian cotton Website.

2) EGY MAIL service

Which is a new service of the Egyptian Post and is handled with all countries of the world, and is also dealing with countries that do not deal with the external courier service EMS, and this service is characterized by the freight is carried out by airlines and through specialized shipping companies cooperated with the Egyptian post, Aramex and DHL.

- The duration of the shipments to reach no more than 5 days for any country and this period is less than the arrival of the shipment to some foreign countries using the external courier service.

- Services in cooperation with Aramex

1) Payment service upon receipt (some Arab and European countries) Aramex Priority E-comm.

 This service is for customers who do not want to pay by credit card. They can order what they want from the Egyptian cotton Website and pay after the products arrive at their door.

- The process of follow-up the process of the shipment electronically from the beginning of the shipment until it reaches your home through: https://www.aramex.com.

The countries in which the service is available are: Saudi Arabia, United Arab Emirates, Qatar, Oman, Lebanon, Kuwait, Jordan, Bahrain, Germany, France, Belgium, Ireland, Australia, Italy, Spain, Eastern Europe, Holland and Britain).

- The period of arrival of any shipment to the destination country shall not exceed 5 days from the date of the request of the products. If you are from inside Egypt, the period in which you will receive the shipment does not exceed 3 days from the date of ordering the products.

2) Aramex Priority Export Service

- The period of arrival of any shipment to the destination country shall not exceed 5 days from the date of ordering the products.

- This service is available to all countries except a few.

- The process of tracking the process of the shipment electronically by the client from the beginning of the exit from Egypt to reach his home through the following link: aramex.com/CodeOfConduct.